ESS is committed to providing excellent customer service; our business provides a customer-centric experience, believing the quality of our service ensures we will succeed and grow. The customer service team is a totally dedicated resource operating independently from the installation and commissioning departments, allowing high levels of service and customer back-up.
ESS provides bespoke maintenance contracts which can be tailored to suit your particular requirements.
Availability of spare parts is essential for performing maintenance in an efficient and economical way. ESS assures customers of the ready availability of spare parts by holding substantial spares in stock at the two ESS offices. On larger and more complex sites, it is more common for an agreed stock of vital spares to be held on site and replaced as usage dictates.